1. Agreement to Terms
By accessing and using CallMeBack services provided by ScaleWorks Pvt Ltd., you accept and agree to be bound by the terms and provision of this agreement.
2. Company Information
Company: ScaleWorks Pvt Ltd.
Services: Website callback solutions
Websites: callmeback.in, callmebackbutton.com, callusbackbutton.com, myformcapture.com, myformconnect.com
Contact: support@callmebackbutton.com
3. Description of Service
CallMeBack provides website callback solutions that allow businesses to capture and respond to visitor inquiries through scheduled callbacks. Our service includes form builders, lead management, and callback scheduling functionality.
4. User Accounts
- You must provide accurate and complete information when creating an account
- You are responsible for maintaining the security of your account credentials
- You must notify us immediately of any unauthorized use of your account
- One person or legal entity may not maintain more than one free account
5. Acceptable Use
You agree not to use the service to:
- Upload malicious code or compromise the security of the service
- Attempt to gain unauthorized access to any portion of the service
- Use the service for any illegal or unauthorized purpose
- Violate any laws in your jurisdiction
- Spam or send unsolicited communications
- Impersonate another person or entity
6. Data and Privacy
- You retain ownership of all data you submit to our service
- We may contact you regarding your use of the service or to provide customer support
- We store and process data in accordance with our Privacy Policy
- You are responsible for ensuring you have the right to collect and submit any personal data through our service
7. Payment and Billing
- Paid plans are billed in advance on a monthly or annual basis
- All fees are exclusive of taxes and you are responsible for applicable taxes
- We reserve the right to change our pricing with 30 days notice
- No refunds are provided except as outlined in our separate Refund Policy
8. Service Availability
- We strive to maintain 99.9% uptime but do not guarantee uninterrupted service
- We may temporarily suspend service for maintenance or updates
- We are not liable for any losses resulting from service interruptions
9. Intellectual Property
- The service and its original content, features, and functionality are owned by ScaleWorks Pvt Ltd.
- You may not copy, modify, distribute, sell, or lease any part of our service
- You grant us a license to use your data solely to provide the service to you
10. Termination
- Either party may terminate this agreement at any time
- We may suspend or terminate your account for violation of these terms
- Upon termination, your right to use the service will cease immediately
- You may export your data within 30 days of termination
11. Disclaimers
THE SERVICE IS PROVIDED "AS IS" WITHOUT ANY WARRANTY OF ANY KIND. WE DISCLAIM ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
12. Limitation of Liability
IN NO EVENT SHALL SCALEWORKS PVT LTD. BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.
13. Governing Law
These terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.
14. Changes to Terms
We reserve the right to update these terms at any time. We will notify users of material changes via email or through the service. Continued use of the service after such modifications constitutes acceptance of the updated terms.
15. Support
Customer support is available Monday to Friday, 9:00 AM to 5:00 PM IST. You can reach us at support@callmebackbutton.com for any questions or issues.
16. Contact Information
If you have any questions about these Terms of Service, please contact us at:
Email: support@callmebackbutton.com
Company: ScaleWorks Pvt Ltd.