Last updated: August 09, 2025
ScaleWorks Pvt Ltd. ("we," "our," or "us") operates the CallMeBack website callback service. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services through callmeback.in, callmebackbutton.com, callusbackbutton.com, myformcapture.com, and myformconnect.com.
We may collect personal information that you voluntarily provide to us in connection with your use of our services, including contact details, account information, service preferences, communications, and other data necessary for service delivery and business operations.
We may automatically collect certain technical and usage information in connection with your access to and use of our services, including but not limited to device information, network data, usage patterns, and other information as necessary for service operation, security, and improvement.
We utilize cookies, web beacons, and similar technologies in accordance with industry standards and our legitimate business interests. For detailed information regarding our use of these technologies, please refer to our Cookie Policy.
We may use the information we collect for various business purposes, including but not limited to: service provision and maintenance, communication regarding our services, business operations, service improvement and development, security and fraud prevention, legal compliance, and other purposes consistent with our legitimate business interests and applicable law.
Important: By submitting your information through our service, you consent to us contacting you via email, phone, or other means regarding:
You may opt out of marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.
We may share your information in the following situations:
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Callback requests and related data are typically retained for business and legal purposes.
Your information may be transferred to and processed in countries other than your own. We take appropriate measures to ensure such transfers comply with applicable laws.
Depending on your location, you may have certain rights regarding your personal information:
To exercise these rights, please contact us at support@callmebackbutton.com.
Important: Our services are not currently designed to be HIPAA or GDPR compliant. If you require HIPAA or GDPR-compliant data processing, please contact us before using our services to discuss alternative arrangements.
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.
Our service may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after such modifications constitutes acceptance of the updated Privacy Policy.
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Email: support@callmebackbutton.com
Company: ScaleWorks Pvt Ltd.
Support Hours: Monday to Friday, 9:00 AM to 5:00 PM IST